Do you ship to all countries?
How long are shipping times?
Due to high demand, our shipping times average 1-3 weeks at the moment, which varies by which country you are shipping to. We are trying to improve these times as fast as possible.
Can I track my order?
Once your order ships you will receive an email that contains your tracking information. You will also receive status updates if your order status changes. Sometimes due to our free item giveaway, free shipping promotion, or the quantity/value of item being low, tracking is not available.
How much does shipping cost?
Shipping is FREE to all countries. Some exceptions include giveaway items, and items labeled as "free" or priced at $0. Please see the checkout page after you are done shopping to find out for certain.
Customs fees and import taxes
Please be aware that you are responsible for knowing your shipping country’s import laws and applicable customs fees. In some cases your package may be held at the post office. If this occurs, we’ll inform you as soon as possible so you can go ahead and pick it up. If the package isn’t picked up within the deadline, and thus the package is sent back to us, we cannot issue a refund. However, we will ship it out to you again as soon as it is received.